Any Questions?

the answers you seek are here

Here’s what you need  to know

Q: We’re ready to book! What is the best way to contact you?

A: Please inquire using the button next to the tour you’d like to book, or give us a call at 778-
583-5555 or email info@sipandanchor.com if you’re looking for a custom charter.

Q: How are reservations confirmed?

A: You’ll receive an automated email confirming your reservation once a deposit or full payment
has been made. We do our best to hold requests as long as possible, but cannot guarantee a
secured reservation until a deposit is made, due to high demand.

Q: Are private tours an option?

A: Yes!
Private tours are great for groups or couples celebrating a special occasion, or anyone who is
looking for something a bit more exclusive.
Depending on the size of your group, we have a few options available:
Our Ford Transit van can accommodate a maximum of 14 passengers; we offer private tours to groups with a minimum of 8 seats purchased.
Our 2017 Ford Expedition Max accommodates a maximum of 6 passengers; we offer private
tours in this vehicle to groups with a minimum of 4 seats purchased.
Our Signature Tour accommodates a maximum of 12 passengers; we offer private tours with a
minimum of 8 seats purchased. For larger groups, please contact.

Q: We’re thinking of having some pre-drinks and bringing alcohol on the wine tour, is that OK?

A: No. Unfortunately liquor laws and Transport Canada laws are pretty strict on this, and we
want to make sure everyone is safe and able to enjoy the tour to its fullest. Thank you for
understanding and keep the drinking at the tasting bars.

Q: How do we plan a Bachelor/Bachelorette with you?

A: Great question! First, make sure you have your number of guests finalized. Then check out
all of our Sip tours and Anchor tours and decide which sounds the most fun! We recommend the Signature tour (up to 12 guests).
Because it’s a special day, we require you to fully reserve one of our tour vehicles to keep your
VIP party exclusive to you. Depending on the number of guests, we have a few options:
For groups of 7-14 guests, you can rent our 14-passenger Ford Transit 350 HD van; payment is required for a minimum of 8 seats.
For groups of up to 6 guests, you have the option of renting our 6-passenger Ford Expedition
Max; payment is required for a minimum of 4 seats.
For groups of 6+ wanting a little more room, you are able to rent our 14-passenger Ford Transit van; payment is required for a minimum of 8 seats.

For groups wanting to do the Signature Tour, we can accommodate up to 12 passengers on the boat; payment is required for a minimum of 8 seats.
STAY CLASSY NOTE: It is the policy of several wineries not to allow Bachelor/Bachelorette
parties, whether with an organized group or self-toured. We don’t think it’s totally fair but we
respect our winery parters’ choice to keep things chill. We will do our best to take you to more
accommodating wineries who aren’t going to police your fun as much, though we ask out of
respect that attire remains tasteful, and you keep in mind respect to the wineries we do visit and their other guests. If you have any questions about this we welcome your feedback, and thank
you for your understanding.

Q: I’m looking to book a shuttle charter to take me and my party from A to B to XYZ… Is that possible?

A: We love to accommodate groups for custom tours, corporate shuttles, dinner parties, etc. If you need transportation we can help. For non-wine tour charters we can accommodate up to 20 passengers between our two vehicles. Call for a quote.

Q: Is lunch included in the wine tours?

A: No. For all Sip tours, except for the Shorty and Lake Country Casual, we make reservations
at a nice winery restaurant. The cost of lunch and gratuities is on you. PRIVATE TOURS: If
you’d like to bring a picnic instead, or have other lunch requests we can make that happen!

Q: What is included in a wine tour?

A: In addition to a fun and knowledgeable guide (with decent photography skills!
#sipandanchor), we cover the transportation costs (gas), tasting fees (standard tastings), chilled bottled waters, snacks, a super comfortable ride with AC and kickass sound system (bring your iPod if you like!) and pick you up and drop you off safely at your accommodations within the transportation zone.

Q: Which accommodations are in the Pick-up/Drop-off zone?

A: Our pick-up zone lays primarily within several km of downtown Kelowna and some locations in West Kelowna. We want to offer our guests convenience, while maximizing time spent tasting wine and minimizing time in a vehicle.
We understand that Kelowna has a number of great accommodations outside our main pick-up zone. Depending on the size of your group, location and which tour you’re joining, you may be eligible for pick-up and drop-off for a fee of $10-15 per person (plus 5% GST). These locations include:
Sheraton Four Points Hotel, YLW/Kelowna International Airport, Black Mountain, Rutland (past Hollywood Rd & Hwy 33), Lakeshore Rd (past Cedar Creek Winery), Gallagher’s Canyon, June Springs, Glenmore (past Scenic Dr), and McKinley Landing. If you are unsure, you can give us a call!
For guests staying at Sparking Hill, Predator Ridge, La Casa or Lake Okanagan Resort joining a mixed-group (non-private) tour, we recommend arranging alternative transportation to meet us at a central pick-up point. PRIVATE GROUPS: If your group is staying at one of these location
we offer pick-up and drop-off for a flat rate of $200 (plus 5% GST).

EXCEPTIONS: If you are staying in Summerland (central) and are joining the Spin the Bottle
tour, or are staying in Lake Country (central) and are joining the Lake Country Casual tour, we offer complementary pick-up and drop-off.
Big White is outside of our pick-up zone and we do not offer transportation here. If you are
staying at Big White we recommend arranging alternative transportation to meet us at a central pick-up point in Kelowna.
If you have any questions or are unsure if your accommodation is within the zone, feel free to
contact us.

Q: Is transportation included in the boat tours?

A: No, currently the only boat option that has pick-up and drop-off included is the Signature
Tour. Boat tour guests can park in the large pay parking lot across from the Hotel El Dorado.

Q: Can we bring our own food on the boat?

A: Yes! We encourage it! We can also arrange anything from pizza and pop to charcuterie and bubbles for a special occasion. Please let us know ahead of time if you’d like us to add something like that to your boat charter.

Q: Do you tour wineries from the boat?

A: No. We offer two very different services: wine tours (by land) and boat tours (no wineries).
We created the Signature Tour to offer the best of both -a shorter wine tour in the AM and an afternoon of boating.

Q: We want to book a Signature Tour but have 14 people, can we pretty please squeeze two more people on the boat?

A: While we can accommodate 14 people in our Transit van (plus 6 more in the Expedition), we have an absolute limit of 12 passengers for the boat due to Transport Canada laws.
Alternatively, we will do our best to arrange with another boat charter company to offer you a second boat if you wish. Please keep in mind we would require a minimum of 8 seat purchases on our boat, plus the cost of the second boat and its relevant fees.
Another option would be to do a morning Shorty tour with us, and rent out (separately) a larger sail boat charter with one of our partner businesses. We can point you in the right direction but cannot guarantee availability.
If this is something you’d be interested in arranging please give us a call!

Q: What happens in the event of bad weather/smoke, etc.?

A: We will wine tour in the rain, smoke, or shine! Note: In the event of forest fires, some wineries/wine regions may be unavailable so we would adjust our itinerary to give you a great experience regardless.
For boat tours, in the event of lake flooding, heavy rain/lightening or wind, we will have to reschedule with you (dependent on availability) or offer a full refund. We do our best to provide a 24 hour whether watch notice, but sometimes the whether can change quickly. We want to make sure our guests have an enjoyable and safe experience with us.

SIGNATURE TOUR: In the case of bad weather, we will still do the wine tour portion of the tour but will unfortunately have to cancel the boat portion. For the afternoon, we have a few options:
we can continue with a lunch stop and more wineries (charged at Sip Hop Rivalry rate) or can call it quits after the morning portion (charged at the Shorty rate).
If you have any questions or have some feedback we would love to hear from you.

testimonials

  • Casey was our host/tour guide for my Bachelorette party. As being my first wine tour i had very high hopes going into it. Casey exceeded my expectations and made the experience truly amazing from start to finish! He is very personable, kind, fun and organized. Ps. He also is a great photographer! Thanks Casey for making it one for the books!

    Rebecca Van Dusen
  • Our group had such an amazing day! The staff were very attentive and organized. They really took care of everything down to the last detail. I love the Sip Hop experience! A bit of the North and the South. The bus was also the most luxury I have seen...very comfortable and clean!

    Jennifer Orton
  • Fantastic experience! Great service and a comfortable ride. Would absolutely tour with this company again!!

    Cinnamon Neumeyer
  • Great times!! Casey is super knowledgeable and friendly. Best way to tour Okanagan wine country by far!!

    Tim Davenport
  • We went for an amazing wine tour today. They customized the tour as we went along as we ended up spending more time at some places than others. The van was AMAZING! Spacious and not cramped at all. They were with us helping pack up our purchases as we went along....we felt like Royals! Highly recommend! 🙂 🙂

    Esther Schwenning
  • I've been on a number of wine tours and I can easily say that this was the most memorable. As a going-away gift, my friends took me on a Naramata Sip & Anchor tour and I honestly felt like royalty. Our host Casey was so attentive, knowledgable and went above and beyond. He treated us like VIPs and made sure that every case of wine purchased made it safely to our doorsteps without us lifting a finger. The snacks and water provided were such a thoughtful touch and I had so much fun from beginning to end. I highly recommend Sip & Anchor for your next wine tour.

    Carly Sylvester
  • Had a great day! The tour took us to small out of the way wineries that are off the beaten path as well as some large long established ones. A great mix! The vehicle was spotless and staff friendly, knowledgeable and very accommodating.

    Erin Hussey
  • Sip & Anchor was the highlight of my bachelorette weekend, hands down. We were a bit sceptical since the company was so new but we ended up trusting the few reviews they had & they couldn't be more accurate. Lindsay & Casey went over & above what was expected of them including setting up dinner reservations for us so no one missed out on the wine tours & Casey is even shipping us a few things we left on the boat. It was also nice that Lindsay didn't take us to the commercialised wineries and focused more on the smaller "off the grid" wineries that i wouldn't even know about in Kelowna. The brother-sister duo were so accommodation and so easy going, I would recommend this to everyone!

    Bre Cisecki
  • Awesome wine touring company. Thank you thank you for everything! You made the bachelorette an awesome experience.

    Lena D
  • Fantastic tour, hit great wineries in the Naramata area and they were ready for us upon arriving at each one👏👏 Friendly staff that arranged a really fun day in super clean vehicle. Thanks, we'll definitely be back 🥂

    Denn Golinski

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